Privacy Policy

Introduction

THERA-P SOLUTIONS, LLC dba THERAP SOLUTIONS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website therapsolutions.com and use our services.

By using our website and services, you consent to the data practices described in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: First name, last name, email address, mobile phone number, and date of birth when you subscribe to our newsletter or contact us
• Communication Data: Information contained in communications you send to us via email, contact forms, or SMS
• Consent Records: Documentation of your consent to receive communications, including timestamp, IP address, user agent, consent disclosure text, and form version
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns
• Device Information: IP address, browser type, operating system, and device identifiers

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you educational content, wellness information, and promotional messages via email and SMS
• Respond to your inquiries and provide customer support
• Maintain compliance records and documentation of consent
• Monitor and analyze usage patterns to improve website functionality
• Prevent fraud and enhance security
• Comply with legal obligations and enforce our terms

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience
• Deliver relevant content and advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as email delivery, SMS messaging, website hosting, data storage, and analytics. These service providers are contractually obligated to use your information only as necessary to perform services for us and to protect your data.
• Legal Requirements: Law enforcement, government authorities, or other third parties when required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS and Mobile Phone Number Protection

We do not sell, rent, lease, or share your mobile phone number or SMS opt-in data with any third parties, affiliates, or partners for their own marketing or promotional purposes.

Your mobile phone number is used solely for:

• Sending you the SMS messages you have requested
• Providing customer support related to our SMS program
• Maintaining compliance records as required by law

Do Not Sell or Share My Personal Information

If applicable, you may have the right to opt out of the sale or sharing of your personal information, including sharing for cross-context behavioral advertising.

We do not sell personal information for monetary consideration. However, some data sharing for analytics or advertising purposes may be considered a sale or sharing under certain privacy laws. You have the right to opt out of such practices where applicable.

To exercise your rights or learn more, please visit our{' '} Do Not Sell or Share My Personal Information {' '} page.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Opt out of receiving marketing communications via email or SMS
• Data Portability: Request a copy of your information in a portable format
• Non-Discrimination: Exercise your privacy rights without facing discriminatory treatment

To exercise any of these rights, you may contact us by email, mail, or through the website contact form.

Email and SMS Marketing Opt-Out

Email: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.

SMS: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message, and no further messages will be sent unless you opt in again. For more information, see our{' '} SMS Terms and Conditions .

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Consent records and compliance data may be retained for extended periods as required by law.

Age Restrictions

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from someone under 18, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us by email, mail, or through the website contact form: